Our promise & value

We are the architects’ trusted ally and authority on risk. Here to protect and defend your practices from the potential financial exposure of claims, freeing you to focus on your profession.

It's all about Alliance.

The Architects’
Full Circle

As a firm solely focused on architects, we know how to protect architects. We consider every angle and mitigate practice liability through expert risk advisory services and education. With over 30 years of experience, our passion is to insure your practice, all around.

Alliance of
Expertise

In step with the architects’ world, we have a deep understanding of the architectural practice and know it’s all about the work. Our knowledge of the regulatory environment and liability risk prepare practices for better outcomes in the event of a claim without completely disrupting the business.

United in
design

We are united in knowing that design is paramount to architects and their practice. Unique protection, through customized liability limits and coverages that let you focus on your craft and help you build your business while protecting you right into retirement.

Aligned with the
profession

We strive for better, in every project and for the profession. Through risk education and services, we offer practices a better understanding of liability and risk through content and seminars delivered online and in-person events. Together, we can drive claims down, limit risk exposure and strengthen the profession.

An allied
force

Our reputation as a trusted and respected authority is built on a depth of experience and integrity. We come to the table armed with a vast history on claims and always ensure we have all the facts. We draw from a strong alliance with industry regulators, law firms and the building communities, to enable us to successfully challenge “nuisance” claims, eliminating the nuisance to your business.   

Sustainability & Responsibility

Across Pro-Demnity we’re dedicated to being a responsible, just and sustainable contributor to society and to the communities we serve.  Our Corporate Social Responsibility (CSR) Roadmap will reflect Diversity, Equity and Inclusivity (DEI), Environmental, Social and Governance (ESG) investing and the United Nation’s Sustainable Development Goals (SDGs).

Our organization is committed to developing and growing ever more sustainable and responsible business practices.  Across our operations, we’re thoughtfully finding, making and improving on opportunities that help reduce carbon footprint, increase community engagement, while preserving human dignity and advocating for the safeguarding of environmental resources.

We’re working toward creating a fulsome Corporate Social Responsibility roadmap, informed by at least three key pillars to guide our direction and forge our path forward:

Pro-Demnity stands up to build an open, accepting and just society, and we start by fostering Diversity, Equity and Inclusivity (DEI) in our workplace and with the clients and communities we serve.

We strive to provide an environment free from barriers, whether these be physical, perceptual, cultural, gender, age or otherwise. We demonstrate our commitment to this intent by providing a supportive work environment and a corporate culture that respects people’s dignity, ideas and beliefs within the framework of our corporate mission, vision, and values.

  • In early Spring of 2020, the Board adopted a revised Diversity and Inclusivity Policy endorsed by Management and signed by each employee.
  • Following the tragic events of George Floyd in the USA, Pro-Demnity staff formed an Anti-Racism Task Force that remains active, holding regular sessions with staff to build awareness of both conscious and unconscious bias and working to create the awareness and tools to ensure Pro-Demnity remains a thoughtful, diverse, equitable and inclusive employer.
  • In June 2021, further to the discovery of 215 unmarked graves of Indigenous children at the Kamloops Residential School the organization began to bring Indigenous issues forward, starting with the first land acknowledgement at our 2021 Annual General Meeting and drawing more focused attention on the urgency to fulfil the Truth and Reconciliation Commission of Canada’s 94 Calls to Action, which detail how to redress the legacy of residential schools and advance the process of Canadian reconciliation.
  • In late 2020 and early 2021 the organization underwent a compensation review, using an external HR consultant to ensure our pay practices are fair and equitable.
  • The Board of Directors, through the work of the HR Committee, has also increased its oversight of DEI, so that key metrics are captured and reported regularly.
    • Looking specifically at the Ontario population disbursement in the 25 – 74 age ranges – the age range for the majority of working Ontarians – Pro-Demnity is representative of the overall population.
    • In measuring the ethnic and gender diversity across our employee group as compared to the City of Toronto, Pro-Demnity’s staff of 26 persons closely matches the city’s ethnic mix, whereas our 8-person leadership team is one-person shy of meeting the same ethnic representation of the City.
    • In terms of gender, our percentage of females at both leadership and the general staff levels exceeds the City’s percentage.
    • Educationally too, our employees have a variety of formal degrees and diplomas, as well as professional designations from the architectural, insurance, financial, legal, and communications sectors.
    • Our team’s experience both within and outside of Pro-Demnity is also varied, from the 30% who have joined us during the pandemic to the 27% who have been here 14 years or longer. This mix of experience helps ensure we balance corporate memory and wisdom with new ideas and external insights.

Pro-Demnity commits itself to operating and investing in a sustainable manner and, as part of this overall commitment, the Finance and Audit Committee of the Board are creating an ESG strategy to be explicitly included as part of its overall investment approach. The proactive divestiture of investments from fossil fuels and pipelines began several years ago in September 2018.

Read our Responsible Investment Statement

In creating its ESG strategy, the Board will continue to draw on the expertise of financial management advisors to ensure portfolio investments continue to align with corporate, fiscal and social values.

In late 2021/early 2022 Pro-Demnity will start the process of examining the UN’s 17 Sustainable Development Goals with a view to adopting, integrating or applying actionable goals, as feasibly warranted, into our enterprise-wide operations and practices. Our intention is to participate more actively in this global endeavour while remaining mindful of local needs and available resources.

As we work toward developing our Corporate Social Responsibility roadmap, we look forward to engaging with our stakeholders and communities of practices along the way, in a productive ongoing discourse that will inform and continuously enhance our collective perspectives.

  • Bruce
    Palmer

    President & CEO

    Bruce
    Palmer

    President & CEO

    Responsibilities as president and CEO

    As Pro-Demnity’s fearless leader, Bruce believes in the power of building a team, where everyone is a leader. Empowering all to feel like a valued contributor to the common and united passion to support architects. Bruce is in charge of all strategic direction and is fueled by finding new solutions and services for architects, to better protect them, defend them and help the profession meet new levels. And he’s down-to-earth to boot.

    An ally to architects and insurance

    30 years in commercial insurance

    PRO-areas of expertise

    When it comes to being a good student, Bruce is an expert. With a plethora of degrees, including an MBA, an engineering degree and within the insurance profession he holds degrees from the Global Risk Management Institute and the Insurance Brokers Association of Canada. Bruce is also a Fellow Chartered Insurance Professional. And we all know the best kind of leader is always a student.

    As a senior insurance executive Bruce has a wealth of experience in the insurance industry, ranging from sales and distribution, to business development, general management leadership and most importantly client services.

  • Katherine
    Hanratty

    Chief Operating Officer

    Katherine
    Hanratty

    Chief Operating Officer

    Responsibilities of keeping everything on track

    As Chief Operating Officer, nothing gets off course with Katherine. She is responsible for the day-to-day operations, overseeing , underwriting, claims, technology, human resources and operational services. Katherine is also a key contributor to Pro-Demnity’s short and long-term strategies and a steadfast guide to carry them through. Katherine’s constant status is being on status.

    An ally to architects and insurance

    Over 30 years experience in commercial insurance.

    PRO-areas of expertise

    With a results-driven business work ethic in her DNA, Katherine is an expert on keeping the team motivated and on track to achieving their goals. A natural born leader whose style is highlighted by accountability, commitment, integrity and inspiring more leaders. But she prides her real success on her strong relationships with colleagues, clients and stakeholders that always lead to positive results.

  • John
    Hackett

    Vice President, Practice Risk Management

    John
    Hackett

    Vice President, Practice Risk Management

    Responsibilities on risky business

    John’s primary responsibility is more of a calling: to assist architects with concerning circumstances and risks that arise in their practice. He acts as a keen identifier of and advisor of risk issues that impact the architect’s business. John is in charge of preparing and presenting risk education programs and information for those in and outside of the field.  But what John is probably most known as, is “that voice on the phone” to provide “architect to architect” advice and put you at ease if things start to feel out of alignment.

    An ally to architects and insurance

    • 37 years in practice as an architect
    • 17 years with Pro-Demnity

    PRO-Areas of expertise

    Sometimes the most valuable expertise is the  “takes one to know one” kind.

    This rings true with John. He is a licensed architect in Ontario and several other provinces, as well as  a previous co -owner of a practice for almost 20 years. John brings a deep awareness and “architect life experience” to the need and value of professional liability insurance, specifically Pro-Demnity’s program. He has a keen sense and instinct to identify the “trouble” moments and communicate those issues of concern with architects and others.  With a ton of experience with publicly funded institutional clients and projects where stakeholder financial support and successful fundraising was critical, John is a pro at keeping you in line with how to best support and protect your practice. At the end of the day, he knows all you really want to do, is design for clients and communities.

  • Rosemarie
    Hurst

    Vice President, Legal & Claims

    Rosemarie
    Hurst

    Vice President, Legal & Claims

    Responsibilities as the lead legal eagle

    Rosemarie’s primary responsibility is to mobilize the legal resources required to support architectural practices facing a claim or litigation. She develops and oversees  strategic management of the integrated Legal & Claims team as well as engaging with external counsel. Rosemarie leads the charge to develop and implement claim processes, strategic litigation management and most importantly make sure Pro-Demnity’s services are perfectly aligned to protect your practices’ needs. And that’s the law.

    An ally to architects and insurance

    20 years practicing law, with a focus on the insurance defense industry

    3 years specializing in construction law working with the architectural profession

    PRO-areas of expertise

    A lawyer not just on Canadian but American turf, Rosemarie has 2O years of expertise in insurance defense litigation and over ten years of in-house legal experience with the Canadian financial services sector. As well as being a top-notch defender, she has extensive management roots within the legal and claims forums. An advocate to fight the good fight, but only when necessary, of course.

  • Diane
    Hui

    VP Financial Operations

    Diane
    Hui

    VP Financial Operations

    Responsibilities as financial front-runner

    Like the financial wind beneath Pro-Demnity’s wings Diane is a powerful force. She plans, implements and manages the company’s financial health. She is also responsible for designing the Enterprise Risk Management strategy to help identify, assess and protect the organization against any potential risks. She is like the asset safeguard, bodyguard.

    As a senior leader, she works alongside the CEO, COO and Board members to provide invaluable financial insights and analytical thinking to help achieve day-to -day plans and enable the long-term visions to take flight.

    An ally to architects and insurance

    Over 25 years in professional liability insurance and within the architectural industry.

    PRO-areas of expertise

    As an expert in Corporate Finance, her expertise extends to  asset management and protection including external financial and regulatory reporting, compliance and control and solvency for in-depth property and casualty insurance.  Diane is stellar at managing investments and leaves no financial risk stone unturned by specializing in actuarial, enterprise risk management, capital management and reinsurance.

  • Iliana
    Arapis

    Vice President, Marketing

    Iliana
    Arapis

    Vice President, Marketing

    Responsibilities on making the right mark

    As Vice President of Marketing, Iliana is in charge of a spectrum of communication strategies and plans. She leads the development, implementation and evaluation of all marketing activities, and is passionate about enhancing  customer experience and engagement.

    With a brain for branding, Iliana leads Pro-Demnity’s brand awareness, always staying aligned with market growth, revenue targets and business goals.

    Needless to say, Iliana is all about having good communication.

    An ally to architects and insurance

    11 years in the insurance sector ranging from property to professional liability.

    PRO-areas of expertise

    Iliana is an expert on getting the word out on Pro-Demnity, and making those words matter with the right people.

    Her areas of expertise include strategic communication planning, corporate communications and stakeholder engagement. Iliana’s creative instincts and personable approach to public relations mixed with genuine enthusiasm and a “go-team” attitude make her not just a marketing expert put a people expert.

  • Margarette
    Chan

    Corporate Secretary

    Margarette
    Chan

    Corporate Secretary

    Responsibilities as a right-hand

    With Pro-Demnity from day one, Margarette is one of the founding supporters. She is a CIP.

    Her primary responsibility as Corporate Secretary is  providing essential Board management and Committee support as well as assisting the President & CEO. She is our Compliance Officer and custodian of key company records and documents. As an extension of her compliance duties, Margarette serves as the organization’s Ombudsman Liaison Representative for The Office of the Insurance Ombudsman.

    An ally to architects and insurance

    • She has been dealing with architectural insurance since she joined the Indemnity Plan in 1988
    • 18 years as Corporate Secretary with Pro-Demnity

    PRO-areas of expertise

    With her deep knowledge of the organization’s history and growth over the last 33 years, it’s safe to say nothing gets passed Margarette.

    When Pro-Demnity was granted Lloyd’s Cover holder status in 2005, Margarette was named an underwriter on the Binding Authority due to her early expertise in reviewing insurance applications and issuing policies to Ontario Certificate of Practice holders, as well as her  fluency in both “architectural” and insurance languages.

    Margarette is the master at dotting all the ‘i’s and crossing all the “t”s, ensuring that the organization is always onside.

  • Andrea
    LaLonde

    Vice President, Underwriting

    Andrea
    LaLonde

    Vice President, Underwriting

    Responsibilities as an over and above underwriter

    As head of the Pro-Demnity Underwriting department, to say Andrea’s role is critical is an understatement. She is responsible for leading the entire Underwriting team, while reviewing and approving all renewals and new business. Andrea is a seasoned analyst not just in the financial realm but on the client side as well.  She is hands-on with client and policyholder coverage inquiries, keeping her grounded in what possible risks are on the horizon.

    An ally to architects and insurance

    17 years providing professional liability insurance for the architectural profession.

    PRO-areas of expertise

    Andrea is an expert in insurance. Specifically, architectural professional liability insurance. As a chartered insurance professional, her acumen for  re-insurance ensures that clients stay protected. Andrea is an expert at being in your practices’ corner and making it feel safe and secure to thrive.

  • Joanne
    McCallum

    Chair of the Board

    Joanne
    McCallum

    Chair of the Board

    As Co-founder and Director of mcCallumSather, Joanne provides direction and oversight with specific emphasis on ground breaking educational environments, healthcare, research and multi-unit, high-rise, mixed-use developments. Her work is informed by vigorous research and careful client consultation, working from first principles in a way that thoughtfully translates her clients’ needs into physical reality.

    Joanne founded the firm 22 years ago on the principles of sustainable design, quickly establishing it as a leader in the field. This passion continues to inform her work with business leaders, entrepreneurs, developers and her colleagues in the engineering and consulting industry.

    Under Joanne’s leadership, the firm remains focused on design excellence in a way that balances the social, economic and environmental sustainability of each building it creates.

  • Lea
    M. Ray

    Lead Director

    Lea
    M. Ray

    Lead Director

    Lea M. Ray is a Chartered Professional Accountant (“CPA”) and ICD.D certified director. Lea is a seasoned board member who has served in leadership roles on multiple boards for public, private and not-for-profit organizations. Lea’s financial experience with global corporations began with PricewaterhouseCoopers and she is a former Vice-President Corporate Finance of Warner Bros. Entertainment Canada Inc.

    Her education includes a Bachelor of Commerce from Odette School of Business, University of Windsor, Ontario, Canada. Ms. Ray served on the Professional Conduct Committee of the Chartered Professional Accountants (Ontario) and as a board member of several other non-profit health, conservation, and charitable institutions.

  • Hari
    Panday

    Director

    Hari
    Panday

    Director

    Mr. Panday’s career spreads over 38 years in financial services sector in Canada, USA and India. In 2009, he founded PanVest Capital Corporation, which provides investment banking and corporate governance advisory services. In 2003, as the founding-President & CEO, he led the formation of ICICI Bank Canada and ICICI Group’s wealth management strategy across North America. Prior to ICICI Bank, he held executive and management roles with HSBC Bank Canada, Bank of Montreal and PriceWaterhouse Coopers.

    He is presently the Chairman of the Board and Chairman of the Governance & Regulatory Committee, Tarion Warranty Corporation (provincial Designated Administrative Authority); Chairman, Audit Committees, Raymond James Trust Canada (OSFI regulated) and Raymond James Trust Quebec (AMF regulated); and Chairman, Corporate Governance, Stone Investment Group (OSC regulated).

    He has been lecturing on Accountability and Governance at York University for six consecutive years, under the Master of Financial Accountability (MFAc) program. He has authored a chapter on Cross-border Corporate Governance in The Handbook of Board Governance, Second Edition (2020), published by Wiley’s.

    He is currently the Honorary Colonel for 32 Service Battalion, Canadian Armed Forces and volunteers on: CD Howe Institute (National Council); and CPA Canada’s Corporate Oversight and Governance Advisory Board (COGB). For over a decade he has supported the Canadian Helen Keller Foundation and the Canadian Foundation for Physically Disabled Persons.

    Mr. Panday has addressed many forums and institutions on policy matters, corporate leadership & governance addressing the Senate of Canada, Osgoode Law School, Conference Board, the Canadian Forces College, Institute of Corporate Directors (ICD), Turnaround Management Association (TMA, US), Confederation of Icelandic Enterprise and NASDAQ (Iceland), The Empire Club, CIO Association of Canada, etc.

    In 2014, he received the Fellowship of the Certified General Accountant (FCGA). In 2012, he received The Queen Elizabeth II Diamond Jubilee Medal. He is a member of CPA Canada, NACD, Washington, DC, and ICD, Canada.

  • Debra
    Krakow

    Director

    Debra
    Krakow

    Director

    Debra is registered architect with the Ontario Association of Architects and holds a Bachelor of Architecture from McGill University in Montreal.

    Debra has been a project manager with the City of Kingston since 2008. Her professional experience includes five years as capital projects manager for Hotel Dieu Hospital in Kingston and over ten years in architectural firms in Ontario and Quebec where she was involved in building projects in the institutional, commercial, industrial and residential sectors.

    She served the Ontario Association of Architects as councilor for Eastern Ontario, most recently in the role of Senior Vice President and Treasurer.

    Debra is also an accomplished visual artist with gallery representation in Toronto, Ottawa and Kingston.

  • Debbie
    Fischer

    Director

    Debbie
    Fischer

    Director

    Debbie Fischer is an Executive Associate with KPMG where consults in organizational change and large-scale system transformation. She is also an Executive-in-Residence in Residence at the Rotman School of Business and has taught at the Rotman Executive Leadership Development Program at the University of Toronto.

    Debbie has held senior leadership positions in international professional consulting services firms, the hospital sector and government. She was most recently an Executive Vice President, Strategy and Organizational Development at Mount Sinai Hospital in Toronto. In this role, she spearheaded strategic partnership initiatives and programs that lead to the hospital’s national recognition for organizational quality and wellness, diversity, and corporate culture. While continuing to maintain an active role at Mount Sinai she took a three ­year secondment to Ontario’s Ministry of Health and Long-Term Care as Assistant Deputy Minister, Transition to lead a major transformation initiative of the entire Ministry.

    In addition to serving on the Prodemnity Board and chairing its Conduct Review, Governance and Nomination Committee, Debbie serves on the boards of CIHR, Joule, the Ontario Education Collaborative Marketplace (OECM), North York General Hospital, and the Health Care Advisory Council of GS1. Previously, she was the Chair of Plexxus, director on the Board of the Ontario Centres of Excellence, and a member of the Executive Committee of the Genetic Secretariat.

    Debbie has a BSc (Neurobiology and Comparative Physiology) from McGill University and MHA from the University of Ottawa. She also holds CHRL and ICD.D designations.

  • Binah
    Nathan

    Director

    Binah
    Nathan

    Director

    Binah Nathan is an experienced and accredited corporate director. She is a former senior capital markets professional who has more than 25 years of experience in the financial services industry. Ms. Nathan’s expertise includes mergers and acquisitions, risk management and investment management.

    Ms. Nathan holds an ICD.D designation offered through the Institute of Corporate Directors in partnership with University of Toronto’s Rotman School of Management. She is also a Chartered Financial Analyst (CFA) and has an MBA from the University of Windsor and an Honours BSc in Biochemistry from McMaster University.

  • Barbara
    Haynes

    Director

    Barbara
    Haynes

    Director

    Barbara Haynes was Founding President and CEO of DAS Canada, part of the Munich Re Group, from 2009 to 2018. She led the licensing, and set up of the new insurance company, developed the strategy, built the team, processes and corporate governance and risk framework. The company became the fastest growing start up within the DAS Group, and was recognized in 2016 and 2018 as one of Canada’s Best Workplaces.

    Prior to her role at DAS, she held executive positions with leading Canadian insurance brokers, driving growth and profitability through organic growth, acquisitions, and consolidation of markets. Previously, she was with Zurich Canada, CIBC, and Sun Alliance, where she led growth, reorganization of sales, underwriting and operations management, and the set up of new divisions.

    Barbara is a Fellow, Chartered Insurance Professional, holds the designation of Canadian Risk Management, and is a member of the Institute of Corporate Directors. She was a Director of DAS Canada, RIAD (International Association of Legal Protection Insurers), and Chair, National Sponsorships, Women In Insurance Cancer Crusade, where she was the recipient of the Lew Dunn Award for volunteerism in 2017.

    In addition to serving on the Pro-Demnity Board, she currently serves as a Director of Homes First Foundation.

  • Peter
    Berton

    Director

    Peter
    Berton

    Director

    Peter’s 40-year career has focused primarily on the design of municipal and institutional work, multi-family residential projects, and with custom residential projects. He is also experienced in heritage buildings having completed the LEED Gold, $50 Million Goodes Hall Renovation and Addition at the Smith School of Business at Queen’s University, and the CAHP award winning Fort Henry Discovery Centre, built on a UNESCO World Heritage Site.

    Peter started his career with The Thom Partnership Architects in Toronto in 1979 and joined The Ventin Group Architects (+VG Architects) in 1993. Peter is Partner-in-Charge of the Toronto office. He has volunteered in the past in several capacities in the profession including on the OAA Council; the Pro-Demnity Board of Directors; Chairman, The Foundation for Architectural Research; Treasurer, The Canadian Association of Heritage Professionals; and currently a Member of the Board of Directors of Heritage Toronto. Peter has also served as Professional Advisor on several Design Competitions and juries, most recently as the Professional Advisor to the City on the St. Lawrence Market Design Competition in Toronto.

  • Settimo
    Vilardi

    Director

    Settimo
    Vilardi

    Director

    Settimo Vilardi is a Windsor based Architect with over 19 years of experience. He graduated with a Bachelor of Fine Arts Degree, in Visual Arts, from the University of Windsor and received his Master of Architecture degree from the University of Toronto School of Graduate Studies.

    Settimo is a Member of the Ontario Association of Architects, Royal Architectural Institute of Canada and a LEED Accredited Professional. Settimo is a Principal and Co-owner of Archon Architects Incorporated where he has undertaken a variety of residential, institutional, commercial and civic projects as the Lead Designer and Project Architect. Settimo is currently a Councillor and Vice President Practice on the OAA Board of Directors and the Immediate Past Chair of the Windsor Region Society of Architects, former Chair, and Treasurer.

     

     

     

  • Paul
    Gogan

    Director

    Paul
    Gogan

    Director

    Paul has over 25 years of experience as an Architect, Practice Leader and Client/Market Sector leader. He is known for his ability to understand and address different agendas, deliver projects that maintain design excellence, and successfully manage multidisciplinary teams on complex projects. He has been extensively involved in public, municipal and heritage approvals processes, as well as the design of commercial and institutional projects.

    Paul has an in-depth understanding of the interrelationships between the design, construction and real estate industries. Areas of expertise include integrated comprehensive business development and client relationship networks, alignment of A/E service offerings with client needs, leadership of proposal development and business pursuit strategies as well as financial performance monitoring.

    Paul holds a Bachelor of Architecture from California Polytechnic State University and a Master of Architecture from Virginia Tech.

  • Agata
    Mancini

    Director

    Agata
    Mancini

    Director

    Agata Mancini is the founding principal of Assembled Light Inc., a small architecture and design studio whose work focuses on sustainable single-family homes and multi-residential design.  She is a graduate of the University of Waterloo and has been serving as OAA Councillor since 2019, currently holding the position of Senior Vice President and Treasurer.

    As the inaugural Vice President Education in 2020, she assisted the OAA in the transitioning of continuing education to a virtual platform and has been a key member in helping plan the first ever virtual OAA Conference.  Agata excels at big picture and tangential thinking and is a natural problem solver.

    She is passionate about environmentally responsible design, and educating the public, including elementary and high school students, about the impact of architecture on our daily lives as well as on the health of the planet.

  • Kathleen
    Kurtin

    Director

    Kathleen
    Kurtin

    Director

    Bio coming soon…

  • Bruce
    Palmer

    President & CEO

    Bruce
    Palmer

    President & CEO

    Responsibilities as president and CEO

    As Pro-Demnity’s fearless leader, Bruce believes in the power of building a team, where everyone is a leader. Empowering all to feel like a valued contributor to the common and united passion to support architects. Bruce is in charge of all strategic direction and is fueled by finding new solutions and services for architects, to better protect them, defend them and help the profession meet new levels. And he’s down-to-earth to boot.

    An ally to architects and insurance

    30 years in commercial insurance

    PRO-areas of expertise

    When it comes to being a good student, Bruce is an expert. With a plethora of degrees, including an MBA, an engineering degree and within the insurance profession he holds degrees from the Global Risk Management Institute and the Insurance Brokers Association of Canada. Bruce is also a Fellow Chartered Insurance Professional. And we all know the best kind of leader is always a student.

    As a senior insurance executive Bruce has a wealth of experience in the insurance industry, ranging from sales and distribution, to business development, general management leadership and most importantly client services.

Architects are supported in their professional liability insurance needs by a capable team across the organization throughout Underwriting, Risk Management, Legal & Claims, Finance, Operations and Marketing. Our employees are multi-generational, multi-skilled, multi-tenured and diverse, dedicated to growing our client-centricity and helping architectural practices to succeed.

CAREERS

An alliance for protection unique to employees. The Pro-Demnity Team is allied with architects and architectural practices. Our talent is leveraged across many disciplines such as Underwriting, Claims, Finance, Risk Management, Operations, IT and Marketing. If you are an architect’s ally too, then consider joining us.

WHY WORK WITH US?

As the leading professional liability insurer to architectural practices, we provide insurance solutions and protections to over 1,500 firms in the province of Ontario. Our alliance for protection to architects extends in unique ways to our employees. We strive to attract talent with wide range of experiences and expertise from students/new grads to seasoned professionals and offer opportunities for our people to become even better.      

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years in business

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protected Architectural Practices

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Claims processed

Attractive Compensation
Diversity, Equity and Inclusivity
A Dynamic Team serving Ontario Architects

Accountable Flexplace

Accountable
Flexplace

Flexible work arrangements support productivity and performance, so employees thrive whether they are working remotely or in the office. We offer work from home (WFH) – especially during the pandemic – and include technology support (laptop, dedicated VOIP phone line, etc.) to ensure smooth ongoing connectivity. Return-to-work safety protocols are aligned with public health guidelines.

Diversity, Equity
and Inclusivity

Pro-Demnity stands up to build an open, accepting and just society, and we start by fostering Diversity, Equity and Inclusivity (DEI) in our workplace and with the clients and communities we serve. We strive to provide an environment free from barriers, whether these be physical, perceptual, cultural, gender, age or otherwise. We demonstrate our commitment to this intent by providing a supportive work environment and a corporate culture that respects people’s dignity, ideas and beliefs within the framework of our corporate mission, vision, and values.

A Dynamic Team
serving Ontario Architects

Individually, we’re purpose-driven.  As a team, we’re purposeful.  We bring our individual expertise, skills and knowledge together in support of architects and each other. We foster a collaborative and respectful work environment where knowledge is shared, continuous improvement nurtured, and innovation is encouraged. Organizational development learning and skills acquisition training is offered throughout the year and employees are supported in pursuing industry-centric or role-specific professional development opportunities. 

Attractive
Compensation

Our Total Rewards offering is a complete package of competitive compensation, health and insurance protections, professional development and learning opportunities, retirement planning, well-being programs and perks that foster your success at Pro-Demnity.