Frozen Assets

It’s easy to fall into the trap of taking responsibility where your knowledge and ability to control events is limited. This is one of those stories.
Case Studies Client or Sub-contractor Relationship Management Delays Documentation / Contracts

Approved But Unproven

Many claims arise from matters that “common sense” or “careful practice” rather than technical or practice knowledge could have avoided. This is one of them.
Case Studies Client or Sub-contractor Relationship Management Documentation / Contracts

The Apology Act

The Straight Line Newsletter — Issue #17 IN THIS ISSUE Sorry. Not Sorry. The Apology Act is intended to make it possible for professionals, including architects, to apologize for errors, […]
Newsletter Apology Act / Apologies Client or Sub-contractor Relationship Management COVID-19 / COVID

Sorry. Not Sorry.

The Apology Act is intended to make it possible for professionals, including architects, to apologize for errors, without necessarily Incurring liability. The word “necessarily” is important here, since there are critical exceptions. Danielle Muise discusses the Act as it applies to Ontario architects.
Thought Leadership Apology Act / Apologies Client or Sub-contractor Relationship Management Risk Management / Mitigation

Loss Control Through Claims Experience

On a difficult site, an architect exceeds the limits of his expertise and fails in his duty to the owner as “inspector of work,” assuming liability for incorrect work.
Case Studies Client or Sub-contractor Relationship Management Documentation / Contracts