The Straight Line Newsletter — Issue #19 Client management requires consistency, discipline, a focus on shared goals, and managing the path to the successful and claims-free realization of your design. These articles provide a considered and enlightened look at what it takes to mitigate risks when working with clients. My Client Was My Friend, Until […]
NewsletterClient or Sub-contractor Relationship ManagementClientsRisk Management / Mitigation
This is an abbreviated version of an article that was published in the Fall 2018 edition of Pushing the Envelope Canada, which is printed twice per year by Matrix Group Publishing Inc. for the Ontario Building Envelope Council. Portions of the original article have been reprinted with permission and may not be reproduced without prior […]
Thought LeadershipFire / Water DamageRisk Management / Mitigation
Every insurance claim tells a story of human behaviour. There’s the factual side: what happened and why? And there’s the outcome: the physical, economic, emotional, social, relationship or professional consequences. Pro-Demnity has played a central role in Ontario architects’ claims for 35 years, helping architects when they’ve experienced allegations of error or negligence. The situations […]
The Apology Act is intended to make it possible for professionals, including architects, to apologize for errors, without necessarily Incurring liability. The word “necessarily” is important here, since there are critical exceptions. Danielle Muise discusses the Act as it applies to Ontario architects.
Thought LeadershipApology Act / ApologiesClient or Sub-contractor Relationship ManagementRisk Management / Mitigation
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