Season 1 of Architects’ Claims Stories

Season one is packaged up to include 4 full episodes and one bonus episode from Season 2. Each episode includes lessons learned and offers tips to help architects be more risk-aware in your practice.
Case Studies Podcast Client or Sub-contractor Relationship Management Podcast

Relying on Consultants

Architects sometimes take on projects that require the skill and experience that only a specialist consultant can provide. And, it’s easy to fall into the trap of taking responsibility in areas where your knowledge, and your ability to control events, are limited.
Case Studies Podcast Client or Sub-contractor Relationship Management Podcast

Exploring New Products

Episode 4 of Architects’ Claims Stories examines how architectural creativity often involves exploring new products, or in some cases, finding new uses for existing products. But be aware that the associated risks of experimenting with new products can be burdensome, and as the architects in these two stories discovered, the penalties can be severe.
Case Studies Podcast Client or Sub-contractor Relationship Management Design Substitutions / Material Failure Podcast

The Client Edition

The Straight Line Newsletter — Issue #19 Client management requires consistency, discipline, a focus on shared goals, and managing the path to the successful and claims-free realization of your design. These articles provide a considered and enlightened look at what it takes to mitigate risks when working with clients. My Client Was My Friend, Until […]
Newsletter Client or Sub-contractor Relationship Management Clients Risk Management / Mitigation

How to manage your clients and minimize claims

Once you’ve decided to take on a client, it’s important to be risk-proactive.
Thought Leadership Client or Sub-contractor Relationship Management Risk Management / Mitigation

My client was my friend, until they sued me

Fourteen guidelines for architects on how to deal with personal– professional relationships.
Thought Leadership Client or Sub-contractor Relationship Management Risk Management / Mitigation

Inattention to Detail

Episode 3 of Architects’ Claims Stories highlights two different situations where the clients’ desire for a grand architectural gesture results in a debacle for the architects involved. Physical and emotional injuries arise from Inattention to detail.
Case Studies Podcast Client or Sub-contractor Relationship Management Delays Documentation / Contracts Podcast

Failure to Communicate

Episode 2 of Architects’ Claims Stories shares how a simple exchange of information, promptly delivered, duly recorded and correctly remembered, might have saved everyone a lot of grief.
Case Studies Podcast Client or Sub-contractor Relationship Management Delays Documentation / Contracts Podcast

No Written Record

This pilot episode of Architects’ Claims Stories deals with the consequences of an architect failing to keep written records.
Case Studies Podcast Client or Sub-contractor Relationship Management Delays Documentation / Contracts Podcast